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6000+ ORDERS

USE CODE "SUMMER" FOR 10% OFF

LOW STOCK

6000+ ORDERS

USE CODE "SUMMER" FOR 10% OFF

LOW STOCK

6000+ ORDERS

USE CODE "SUMMER" FOR 10% OFF

LOW STOCK

6000+ ORDERS

USE CODE "SUMMER" FOR 10% OFF

LOW STOCK

6000+ ORDERS

USE CODE "SUMMER" FOR 10% OFF

LOW STOCK

6000+ ORDERS

USE CODE "SUMMER" FOR 10% OFF

LOW STOCK

6000+ ORDERS

USE CODE "SUMMER" FOR 10% OFF

LOW STOCK

6000+ ORDERS

USE CODE "SUMMER" FOR 10% OFF

LOW STOCK

6000+ ORDERS

USE CODE "SUMMER" FOR 10% OFF

LOW STOCK

6000+ ORDERS

USE CODE "SUMMER" FOR 10% OFF

LOW STOCK

6000+ ORDERS

USE CODE "SUMMER" FOR 10% OFF

LOW STOCK

6000+ ORDERS

USE CODE "SUMMER" FOR 10% OFF

LOW STOCK

Refund policy

REFUND & RETURN POLICY – PIRLIS

RETURNS

We offer a 30-day return policy.

To be eligible:

  • Item must be unused, unopened, and in original condition
  • Packaging must be sealed and unmodified
  • Proof of purchase required

⚠️ Opened or used items will NOT be accepted unless defective.


HOW TO START A RETURN

You MUST contact us first:
pirlisshop@yahoo.com

Returns without approval will not be accepted.


RETURN SHIPPING & FEES

  • Customer pays all return shipping costs
  • Shipping fees are non-refundable
  • Customs or handling fees are not covered

DAMAGED OR DEFECTIVE ITEMS

If your item is damaged, defective, or incorrect:

  • Contact us immediately with proof (photos/videos)

We may offer:

  • Replacement
  • Refund

(at our discretion)


NON-RETURNABLE ITEMS

We do not accept returns for:

  • Opened or used products
  • Hygiene / personal care items
  • Sale items
  • Gift cards
  • Custom products

EXCHANGES

No direct exchanges.

Return (if eligible) → place new order.


EU 14-DAY RULE

If shipped to the EU:

  • You may cancel within 14 days
  • Item must still be unopened and unused
  • Customer pays return shipping

REFUNDS

  • Processed within 10 business days after approval
  • Sent to original payment method

LOST OR DELAYED ORDERS

If your order has not arrived within 60 days:

You may be eligible for:

  • Reshipment
  • Refund

(decided by Pirlis)


CONTACT

pirlisshop@yahoo.com