SHIPPING POLICY – PIRLIS

1. PROCESSING TIME

All orders are processed within 1–3 business days after payment is received.

• Processing times may be extended during high demand periods, holidays, or unforeseen circumstances
• Orders are not processed on weekends or public holidays

2. SHIPPING METHOD

We offer standard shipping for all orders.

Shipping costs (if applicable) are calculated at checkout based on:

• Destination
• Order weight

3. DELIVERY TIME

Estimated delivery times begin after the order has been shipped, not when the order is placed.

Typical delivery timeframe:

• 7–15 business days (international)

However, delivery times may vary depending on:

• Location
• Carrier delays
• Customs processing

⚠️ Delivery times are estimates only and not guaranteed

4. INTERNATIONAL SHIPPING

We ship worldwide.

By placing an order, you agree that:

• Delivery may be affected by customs delays
• International shipping timelines are outside our control

5. ORDER TRACKING

Once your order is shipped, you will receive:

• A shipping confirmation email
• A tracking number (where available)

⚠️ In some cases, tracking may be limited or unavailable depending on the destination.
In such cases, proof of shipment will be provided.

6. DELAYED OR LOST ORDERS

If your order is delayed or appears lost:

• Contact us at pirlisshop@yahoo.com
• We will investigate with the carrier

⚠️ Orders are considered lost only after 60 days from shipment.

After 60 days, you may be eligible for:

• A reshipment OR
• A refund

This will be determined at our discretion.

7. TAXES & CUSTOMS FEES

• All prices are exclusive of taxes, duties, and customs fees
• The customer is solely responsible for any import duties or charges

We are not responsible for:

• Customs delays
• Additional fees charged by your country

8. ADDRESS RESPONSIBILITY

You are responsible for entering the correct shipping address at checkout.

⚠️ We are NOT responsible for:

• Incorrect or incomplete addresses
• Failed deliveries due to customer error
• Packages returned or lost due to incorrect details

If an order is returned to us:

• Reshipping costs must be paid by the customer

9. DELIVERY CONFIRMATION

Once a package is marked as delivered by the carrier, Pirlis is not responsible for:

• Lost or stolen packages
• Incorrect delivery location issues

Customers must contact their local carrier for resolution.

10. RETURNS & EXCHANGES

Please refer to our Refund & Return Policy for full details.

11. SIZE DISCLAIMER

Some products may follow Asian sizing converted to EU sizing.

Minor differences may occur.
We are not responsible for incorrect sizing selection.

12. SHIPPING LIABILITY LIMITATION

To the maximum extent permitted by law, Pirlis is not liable for:

• Shipping delays
• Carrier errors
• Lost, stolen, or damaged packages after shipment

13. CUSTOMER SUPPORT

For any questions or support:
pirlisshop@yahoo.com

14. POLICY ACCEPTANCE

By placing an order and proceeding to payment, you acknowledge and agree to this Shipping Policy and our Terms of Service.